3339 Terms & Conditions — Full Policy for Use of Services

These terms and conditions apply to all services offered by 3339. By accessing 3339 through the website, mobile app, or any other channel, you are deemed to have read and accepted these terms.

3339 is an online betting and casino platform operating under an international gaming license. Users are responsible for ensuring their use of 3339 complies with the laws of their own country. Users in Bangladesh access 3339's services entirely at their own discretion and risk.

To open an account with 3339, you must meet the following requirements:

• You must be 18 years of age or older.
• Each person may register one account only.
• All information provided at the time of registration must be truthful and accurate.
• A single mobile number can only be linked to one account.
• Opening multiple accounts from the same IP address or device is strictly prohibited.

Users are solely responsible for the security of their accounts. Never share your password with anyone. If you suspect your account has been compromised, contact the 3339 support team immediately.

3339 follows KYC (Know Your Customer) procedures in line with international anti-money laundering regulations. Identity verification is required to process withdrawals above a certain threshold or to fully activate your account.

Documents typically required for KYC:

• Proof of Identity: National ID (NID), passport, or driving licence.
• Proof of Address: Utility bill, bank statement, or government-issued letter (issued within the last 3 months).
• Payment Method Verification: Screenshot of the mobile banking account used, or confirmation of the registered number.

Verification is typically completed within 24–48 hours of document submission. If any document is unclear, 3339 may request additional information.

The minimum deposit amount on 3339 is ৳500 BDT. The minimum withdrawal is also ৳500 BDT, and the maximum single withdrawal limit is determined by the user's VIP level.

• Withdrawals can only be made to the same payment method used for the original deposit.
• Deposits may not be withdrawn until they have been wagered at least once.
• Bonus funds and your main balance are displayed separately. Wagering must be completed before bonus funds can be withdrawn.
• 3339 reserves the right to temporarily hold withdrawals pending investigation of suspicious transactions.
• Standard withdrawals to bKash and Nagad are processed within 5–15 minutes.

Bank transfers may take 1–3 business days to process. There are no withdrawal fees from 3339, though payment gateways may apply their own charges.

All bonuses and offers at 3339 carry their own specific terms. The general bonus rules are outlined below:

• Welcome Bonus: Once per new account. Wagering requirement: 7x the total of the initial deposit plus bonus amount.
• Free Spins: Usable on selected slots games. Winnings from spins are subject to a 5x wagering requirement.
• Cashback: Calculated on net losses. Credited directly to your wallet — no separate wagering required.
• Referral Bonus: Awarded when a referred friend makes their first deposit. 1x wagering requirement applies.

Bonuses are generally valid for 30 days. If wagering requirements are not completed within this period, the bonus will be forfeited. Multiple bonuses cannot be active at the same time.

All bets placed on 3339 are final and cannot be changed once confirmed. If a technical issue during live betting makes a bet uncertain, 3339 may void that bet and return the stake to the user's balance.

• 3339 sets the maximum bet amount allowed per account for any single event.
• 3339 reserves the right to adjust odds for cricket, football, and all other sports at any time.
• If a match is cancelled or postponed, the stake for that bet will be refunded.
• All outcomes in casino games are determined by an RNG (Random Number Generator) — there is no manipulation of any kind.
• If a technical error causes an incorrect result in any game, 3339 reserves the right to correct it.

The following activities are strictly prohibited on 3339. Any violation of these rules will result in account closure:

• Using 3339 for money laundering or any other illegal financial activity.
• Abusing bonuses or promotions through multiple accounts.
• Accessing another user's account or placing bets on their behalf.
• Using bots or automated software to play games.
• Exploiting game vulnerabilities or bugs to gain an unfair advantage.
• Harassing or threatening other users or 3339 staff.
• Operating an account on behalf of a minor or helping a minor access the platform.

3339 firmly believes that gaming is a form of entertainment — not a solution to financial problems. That's why 3339 provides all users with the following tools, free of charge:

• Deposit Limit: Set daily, weekly, or monthly limits.
• Bet Limits: Set a cap on the maximum amount you can place on a single bet.
• Cool-Down Period: Take a break for anywhere between 24 hours and 30 days.
• Self-Exclusion: Suspend your account for 6 months, 1 year, or permanently.
• Reality Check: Periodic reminders showing how much time and money you've spent.

If you or someone you know may be struggling with a gaming addiction, 3339's support team is ready to help in complete confidence.

User-Initiated Closure: You can close your account at any time. Simply notify the support team or submit a request through your account settings, and the process will be completed within 24 hours. Please withdraw any remaining balance before closing your account.

Closed by 3339: 3339 may close any account due to rule violations, fraud, or security concerns. In such cases, any legitimate balance will be returned, though forfeited bonuses will not be refunded.

• During a self-exclusion period, 3339 actively prevents re-entry to the platform.
• After an account is closed, KYC data will be retained for a specified period in accordance with legal obligations.

3339 collects users' personal information solely for the purposes of providing services and ensuring security. User data is never sold to third parties.

For full details, please read 3339's Privacy Policy. 3339 is committed to complete transparency regarding how user data is collected, stored, and used.

If you have a dispute with 3339, please contact the support team first. Most issues are resolved within 24–48 hours.

• If your issue isn't resolved through support, you may file a formal complaint.
• 3339 will respond to formal complaints within a maximum of 15 business days.
• If both parties cannot reach an agreement, mediation through the licensing authority may be pursued.
• Certain portions of the related account may be temporarily frozen during an ongoing dispute.

3339 may update these terms and conditions at any time. Minor changes will be reflected on the page with a revised date. For significant changes, registered users will be notified by email or SMS at least 7 days in advance.

Continuing to use 3339 after any changes to the terms will be considered acceptance of the updated terms. If you do not agree with the new terms, please stop using the service and request account closure.